Terms of sale

About this shop

These terms apply to orders placed with Bolo Tie UK at bolotie.uk. Contact us at info@ztechknives.com, through WhatsApp, or at 1444 Wazee Street, Suite 225
Denver
80202
United States.

Available to order

Our bolo ties are sourced after your order request. Submitting an order sends us a request to check availability and arrange fulfilment. We will confirm the product, total price, delivery arrangements and expected dates before asking you to pay.

We accept your order when we send you written confirmation of acceptance after receiving your payment. If we cannot accept the order, we will tell you and refund any money received for it.

Prices and payment

Prices are displayed in pounds sterling. The listed price of the Black Western Bolo Tie with Braided Cord is £29.99. Standard UK delivery costs £0. The full amount payable, including any applicable taxes, is confirmed before payment.

Payment is by bank transfer. Wait for our availability confirmation and payment instructions before transferring money. Include your order number as the payment reference. We check receipt of payment manually and confirm it to you. Dispatch is arranged after payment is confirmed.

Product information

Product pages describe the style and specifications of the item offered. Check the details and pictures before ordering, and contact us if you need more information. If a requested style is unavailable, we will discuss the options with you before payment. Any change to your order requires your agreement.

Delivery

We offer free standard UK delivery. We confirm the expected dispatch and delivery dates before requesting payment. Unless we agree a different period, goods will be delivered within 30 days of the contract. The shipping and returns policy explains delayed or missing deliveries.

Cancellation, returns and faulty goods

You can cancel before dispatch and, for ordinary goods bought online, up to 14 days after delivery without giving a reason. You then have 14 days to return the goods after notifying us. The shipping and returns policy includes the cancellation form, return costs and refund arrangements.

Goods must meet their description and the standards required by applicable consumer law. Rights relating to faulty goods remain available as provided by law. These terms do not limit your statutory rights.

Questions and complaints

Contact us with your order number and the details of your concern so we can investigate and respond. Our privacy policy explains how we use information to operate the shop and handle orders.